LawyerKM :: Knowledge Management & Technology for Lawyers and Law Firms

February 13, 2008

Too Much E-Mail Leaves Workers Disoriented, Inefficient | Knowledge Management

Filed under: Blogs, KM, KM Culture, RSS, Wiki, e-mail — LawyerKM @ 8:10 am

Update: the Wired link below is apparently dead.  Here is another link to the same study on ABC News and another on MSNBC.

Great article [dead link] on Wired. Best take-away: “Resist the urge to immediately follow up an e-mail with an instant message or phone call. Make sure the subject line clearly reflects the topic and urgency of an e-mail. And use ‘reply all’ sparingly.”

We in KM have a special hatred of email. Let’s hope that 2008 brings RSS, internal blogs, and wikis to reduce the amount of unnecessary email we have to battle. We’ll deal with RSS overload at another time.

LawyerKM :: Knowledge Management & Technology for Lawyers and Law Firms

December 26, 2007

Too Much E-Mail Leaves Workers Disoriented, Inefficient | Knowledge Management

Filed under: Blogs, KM, RSS, Wiki, e-mail, knowledge management — LawyerKM @ 3:54 pm

Great article on Wired.  Best take-away: “Resist the urge to immediately follow up an e-mail with an instant message or phone call. Make sure the subject line clearly reflects the topic and urgency of an e-mail. And use ‘reply all’ sparingly.”

We in KM have a special hatred of email.  Let’s hope that 2008 brings RSS, internal blogs, and wikis to reduce the amount of unnecessary email we have to battle.  We’ll deal with RSS overload at another time. 

LawyerKM :: Knowledge Management for Lawyers and Law Firms

July 13, 2007

RSS Overload Is The New Black

Filed under: Blogs, KM, RSS, e-mail, knowledge management — LawyerKM @ 6:43 pm

“Email overload” is so . . . last century.  RSS was supposed to help with that, but it seems that RSS has a bit of an overload problem itself.  Apparently, the “inundation of information” knows no bounds. 

RSS power users have dozens of feeds and (literally) hundreds of posts to read each day.  Just look at this Google Reader Blog post (with video) about how Robert Scoble, can go through 600 feeds in a flash.  He demonstrates some tips on how to breeze through all of that RSS goodness and focus on the stuff that is important to him. 

Others look to technology to vet the deluge of RSS data.  One such company is AideRSS.  According to their blog (which ironically does not have a prominent RSS subscribe button), it works this way:

AideRSS AideRSS is an intelligent assistant, which continuously monitors RSS feeds, finds the good stuff, creates a PostRank™, and delivers it to you. We do the grunt work of collecting information on every post, allowing you to focus on your agenda and stay on top of the news stream. 

That is interesting, but what does it mean?  This “PostRank™“ apparently is a scoring system that ranks articles based on “relevance and reaction” (is this a Digg-like component where users vote and thereby to elevate a story’s relevance?).  In any event, a picture says a thousand words:

 aideRSS filtering

And moving pictures (with sounds) say even more.  Here is the AideRSS screencast page. 

Enter BlastFeed.  Another company that apparently has the same frustration with RSS (and is doing something about it) is BlastFeed.  In addition to essentially filtering RSS feeds, it allows delivery to an RSS reader, email, or IM.  In contrast to AideRSS, BlastFeed does not appear to have an automated scoring system.  Here, you define the keywords that activate the filter. 

According to their about page, “BlastFeed lets you create “channels” of information.  A channel describes: (a) what to search for, i.e. a set of keywords defining the topic you are interested in; (b) where to search for, i.e. in which RSS content sources these keywords will be detected; and (c) how to receive results, i.e. by email, on IM, or as a RSS feed.”   

Oh, the possibilities for lawyers.  I can hear it now:  “I want a feed on Antitrust law, but only blog posts that mention Microsoft.”  Or, “I like that Wall Street Journal Law Blog, but I don’t have time to read all the non-sense like associate salary news, can you review it and only send me the good stuff?”  Etc., etc. etc…

What about KM salaries

LawyerKM :: Knowledge Management for Lawyers

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